How taya9 collects, uses, stores, and protects the personal information of Filipino players — in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173).
Our Privacy Commitments
taya9 uses 256-bit SSL encryption, secure data centres, and strict access controls to protect your personal information from unauthorised access, disclosure, or misuse.
taya9 collects only the personal data necessary to operate your account, process transactions, and comply with PAGCOR and Philippine legal requirements. We do not sell your data to third parties.
We are transparent about what data we collect, why we collect it, and how long we keep it. You have the right to access, correct, and request deletion of your personal data held by taya9.
taya9's data practices comply with the Data Privacy Act of 2012 (RA 10173), its Implementing Rules and Regulations, and NPC (National Privacy Commission) advisories applicable to Philippine online businesses.
As a data subject under Philippine law, you have the right to be informed, to access your data, to object, to erasure, and to data portability. taya9 provides clear channels to exercise each of these rights.
In the event of a personal data breach that poses a real risk to your rights and freedoms, taya9 will notify affected players and the National Privacy Commission within 72 hours of discovery, as required by law.
This Privacy Policy ("Policy") describes how taya9 ("taya9," "we," "us," "our"), the operator of the online gaming platform at taya9.club ("Platform"), collects, uses, stores, shares, and protects the personal information of individuals ("Players," "Users," "you") who access or register on the taya9 Platform.
This Policy applies to all personal data processed by taya9 in connection with your use of the Platform, including but not limited to account registration, identity verification, gameplay activity, financial transactions, customer support interactions, and marketing communications. It is to be read alongside the taya9 Terms and Conditions, which govern your use of the Platform.
By registering for a taya9 account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
The data controller responsible for the personal information processed under this Policy is:
For data privacy inquiries specifically, you may direct correspondence to the taya9 Data Protection Officer (DPO) via the contact email above, with the subject line "Data Privacy Request."
taya9 collects the following categories of personal data:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government ID number, photo ID image | KYC verification, PAGCOR compliance, AML obligations |
| Contact Data | Philippine mobile number, email address (if provided) | Account communications, OTP delivery, support |
| Financial Data | GCash number, Maya account reference, bank account number (last 4 digits), transaction records | Processing deposits and withdrawals, AML monitoring |
| Technical Data | IP address, device type, browser type, operating system, session logs | Platform security, fraud detection, performance optimisation |
| Gameplay Data | Game history, bet amounts, win/loss records, session duration, game preferences | Account management, responsible gaming monitoring, dispute resolution |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer service, quality assurance |
| Marketing Data | Promotion opt-in status, campaign interaction records | Targeted promotions (subject to your consent) |
taya9 does not intentionally collect sensitive personal information beyond what is required for legally mandated identity and age verification. Where sensitive information (such as government ID data) is collected, it is handled with enhanced security measures.
taya9 collects personal data through the following means:
taya9 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
taya9 processes your personal data for the following purposes:
taya9 uses cookies and similar technologies to operate and improve the Platform. The types of cookies used by taya9 include:
You may control non-essential cookies through your browser settings. Disabling essential cookies will prevent you from logging in to your taya9 account. taya9 does not use cookies to serve third-party advertisements.
taya9 does not sell, rent, or trade your personal data to any third party for commercial purposes. taya9 may share your personal data only in the following circumstances:
taya9 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specific retention periods include:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with taya9's data disposal procedures.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by taya9:
To exercise any of the above rights, contact taya9 at [email protected] with the subject line "Data Privacy Request." taya9 will respond to all verified requests within fifteen (15) working days.
taya9 implements the following technical and organisational security measures to protect your personal data:
While taya9 employs robust security measures, no online platform can guarantee absolute security. Players are encouraged to use strong, unique passwords for their taya9 account and to enable two-factor authentication.
The taya9 Platform is strictly intended for individuals who are 21 years of age or older. taya9 does not knowingly collect personal data from individuals under the age of 21. All registration attempts are subject to age verification, and accounts found to belong to individuals under the legal gaming age will be immediately closed and all associated data deleted, consistent with taya9's legal obligations under the Data Privacy Act and PAGCOR regulations.
If you believe that taya9 has inadvertently collected personal data from an individual under 21, please contact [email protected] immediately.
taya9 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or regulatory requirements. Material changes will be communicated to registered Players via their registered mobile number and/or displayed prominently on the taya9 Platform at least seven (7) days prior to taking effect. The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. Your continued use of the taya9 Platform following any update constitutes your acceptance of the revised Policy.
For any questions, concerns, or requests relating to this Privacy Policy or taya9's data practices, please contact:
If you are not satisfied with taya9's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the government body responsible for enforcing the Data Privacy Act of 2012.
Play with confidence knowing your personal data is secure, your rights are respected, and taya9 operates in full compliance with Philippine privacy law. Join Filipino players nationwide today.
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